Dk89's Terms and Conditions

Dk89 (www.dk89.onl) is an online gaming platform providing entertainment gaming services to users in Bangladesh and beyond. These Terms and Conditions constitute a legally binding agreement between dk89 and its users.

Accessing, registering on, or using any service on the dk89 platform means you have read, understood, and agreed to abide by these terms. dk89 reserves the right to update these Terms and Conditions at any time.

• These terms are provided in full English so that all users can easily understand them.
• Dk89 operates purely for entertainment purposes — responsible gaming is our highest priority.
• In the event of a dispute, dk89's decision shall be considered final.
• Dk89 works with third-party game providers — in such cases, the relevant provider's terms and conditions may also apply.

Opening an account on dk89 is completely free. However, certain eligibility requirements must be met at the time of registration.

1. Age Requirement: Users must be at least 18 years of age to register.
2. Single Account: Each person may only create one account. Opening multiple accounts is strictly prohibited.
3. Accurate Information: All information provided during registration must be accurate and truthful. Accounts found to contain false information will be terminated.
4. Identity Verification (KYC): Identity verification may be required before withdrawals or for transactions above a certain amount.
5. Password Security: You are solely responsible for keeping your account password confidential. dk89 will never ask for your password.

KYC verification may require a copy of your National ID (NID), passport, or driving license. All information is stored securely and is never shared with third parties.

Making a deposit on dk89 is quick and straightforward. We support all popular mobile banking methods in Bangladesh.

• Dk89 only accepts payment accounts registered in the user's own name.
• Funds sent from third-party accounts will be returned, and the associated dk89 account may be held for verification.
• All deposits are processed in Bangladeshi Taka (BDT).
• Once a deposit is confirmed, it is non-refundable — however, the amount will remain in your account as balance.

Withdrawing your winnings on dk89 is simple and transparent, though specific withdrawal rules apply.

• Minimum Withdrawal Amount: BDT 500
• Maximum Daily Withdrawal: BDT 50,000 (special conditions may apply in certain cases)
• Processing Time: Usually completed within 1–24 hours
• KYC Verification: Identity verification must be completed before withdrawals
• Bonus Wagering: Wagering requirements must be met before bonus funds can be withdrawn

If further verification is needed after a withdrawal request is submitted, dk89 will notify you via email or live chat. Once all verification steps are complete, funds will be sent within the specified timeframe.

Dk89's bonus and promotion offers are designed to give users extra value. Each bonus comes with specific terms that must be followed.

1. Welcome Bonus: New members receive a 100% bonus on their first deposit. To withdraw this bonus, a minimum wagering requirement of 20x must be met.
2. Reload Bonus: A reload bonus is available on qualifying deposits each week. Separate wagering requirements apply.
3. Referral Bonus: Refer a friend and both parties will receive a special bonus. The bonus activates once the referred friend makes their first deposit.
4. Special Event Bonus: Special offers are available during Eid, Puja, and other festivals. These offers are available for a limited time only.

Dk89 reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonuses that reach their expiry date will be automatically voided.

All games on dk89 are audited by independent third parties and operate using RNG (Random Number Generator) technology. Every outcome is entirely fair and random.

• If a technical issue occurs during a game, that round may be declared void and the stake returned.
• Dk89 reserves the right to void any abnormal winnings resulting from a game error or bug.
• Dk89 is not liable for disconnections that occur during a gaming session.
• Rules for all games are available within the game interface — you are advised to read them before you start playing.
• Dk89 may update its game library at any time.

The following activities are strictly prohibited on dk89. Violations may result in account termination and balance forfeiture.

• Creating an account using a false identity or another person's information.
• Creating multiple accounts to claim bonuses or promotional benefits.
• Playing games using bots, scripts, or automated software.
• Engaging in money laundering or any unlawful financial activity.
• Attempting to hack or gain unauthorised access to dk89's systems.
• Harassing or threatening other players or support staff.
• Colluding or conspiring with other players in any game.

Dk89 treats the protection of users' personal data as a top priority. Our full Privacy Policy Here Available.

• All personal data is protected with 256-bit SSL encryption.
• Dk89 will never ask for your password, PIN, or full card number.
• Personal information is not shared with third parties, except where required by law.
• You may unsubscribe from marketing communications at any time.

Dk89 believes in responsible gaming. If you feel that gaming is having a negative impact on your life, please make use of the options listed below.

• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
• Self-Exclusion: Permanently close your account, with options ranging from 6 months to indefinite closure.
• Permanent Closure: To permanently close your account, please contact Support.

If dk89 closes an account due to a rule violation, any eligible remaining balance will be returned. However, bonuses and funds from fraudulent transactions will be forfeited.

Dk89 strives to deliver the highest quality of service; however, dk89's liability is limited in certain circumstances.

• Dk89 is not liable for any losses resulting from internet connectivity issues.
• Dk89 has limited control over technical issues caused by third-party game providers.
• Dk89 is not liable for service disruptions caused by unforeseen circumstances (force majeure), such as natural disasters or government directives.
• Dk89 will not be held liable for any loss resulting from a user's own negligence or breach of terms.

Dk89 reserves the right to update these Terms and Conditions at any time. We will endeavour to notify users of any changes.

• Notifications will be sent via email or the platform for significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The latest version of the Terms & Conditions will always be available on this page.

If you have any questions about these Terms and Conditions or would like more details on any matter, please contact the dk89 support team.

• Email: [email protected]
• Live Chat: 24/7 live chat is available on the platform
• Response Time: Responses are typically provided within 1–2 hours